IT Help Tickets
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Ticket Tech Name Tech Group Client Name Problem Status Subject
1BridgesGeneral LiSpears2-Innovative IssOpenWebPac access on Millennium training ser
2BridgesGeneral LiMorrison2-Innovative IssPendingICODE1 definitions
3BallGeneral LiBarrettEncore ProblemClosedINN-Reach & multiple bibs with same OCLC
4RowlandGeneral LiPhillipsEncore ProblemCancelledEncore allowing access to reserves witho
5ThorntonGeneral LiOrrSierra Staff SesResolvedWebPac configuration: One line full and
6PuckettGeneral LiDorseySierra Staff SesOpenCreate Lists: routine cleaning out of li
7GarrettGeneral LiSpears2-Innovative IssPendingAuthorizations for Training Server
8GeorgeGeneral LiSanchezMulti-user SysteClosedtest for e-mail
10GreenGeneral LiRyanSierra Staff SesResolved108 subnet and training server
14RhodesAdmin GrouCollinsE-Mail GeneratedCancelledFwd: Re: OCLC for Tassanee
15McphersonAdmin GrouCollinsE-Mail GeneratedResolvedFwd: Computer is loud...
16YoungE-Mail GenRyanExchange problemOpenCreated Tech account for Devin
22WootenAdmin GrouRyanE-Mail GeneratedPendingtest to web help desk VPN
23BookerGeneral LiRyanMulti-user SysteClosedlibdocs not responding
24OlsenSystemsRyanInstall SoftwareCancelledI should have snag-it too
25BensonSystemsAndersonNetwork/Data ConResolvedNetwork Connection failed
27BridgesSystemsWoodardPrinter ProblemPendingCranky printer
28BallSystemsBowmanPrinter ProblemClosedToner/printer problem
29RowlandSharepointAnderson3-Urgent - Many CancelledReboot LibSQL at 9:30
30ThorntonSystemsGutierrezE-Mail Problem (ResolvedPrinter problems in Outlook
31PuckettSystemsRyanNetwork/Data ConOpenTake public workstation off DHCP!
32GarrettGeneral LiWoodardPrinter ProblemPendingPrinter won't feed correctly
33GeorgeSystemsRyanE-Mail Problem (ClosedEmail missing from my inbox
34FowlerSystemsBarberPrinter ProblemCancelledPrinter not printing
35GreenSystemsLevyPrinter ProblemResolvedTEST EMAIL: Copier having Networking Iss
36StoutSystemsRyanDesktop WorkstatOpenneed longer mouse cord at Research Desk
37GordonGeneral LiRyanSierra Staff SesPendingcan't find Millennium
38HoodSystemsLevyPortable ProjectClosedTEST EMAIL: Admin Svcs Projector Not Wor
39RhodesSystemsBarberNetwork/Data ConCancelledCopier is Down!
40McphersonE-Mail GenBarberUpdate WebpagesResolvedSAMPLE TEST TICKET How to set up Zoomer
42LynnSystemsTranInstallPendingNeed to install dropbox
43BlankenshipSystemsOwensDesktop WorkstatClosedBook finder's computer needs updating
44PickettSystemsCollinsBackup RestoreCancelledFW: Backup Failed
45NortonSystemsSuarezLaptop WorkstatiResolved
46HansenSystemsSanfordNew Phone ExtensOpen"Resolved" Test
47WootenSystemsSuarezLaptop WorkstatiPendingTrouble with Dataloggers(Test ticket)
48BookerSharepointRyan3-Urgent - Many Closedtest of urgent problem ticket type
49OlsenSharepointRyan3-Urgent - Many CancelledTEst: Server Down
50BensonGeneral LiOwensEncore ProblemResolvedmillenium is down
52BridgesSystemsKempVPN Connection SPendingVPN not working
53BallSharepointAnderson3-Urgent - Many ClosedNothing Down Test urgent ticket
54RowlandAdmin GrouCollinsE-Mail GeneratedCancelledFW: MUSIC Link and Outlook
55ThorntonAdmin GrouRyanE-Mail GeneratedResolvedtest of redirect
56PuckettSystemsLunaE-Mail Problem (OpenNot a problem yet RE: Link Account Promp
57GarrettSystemsCollinsSoftware SupportPendingFW: Public Computer Printing Problems fo
59FowlerAdmin GrouJonesE-Mail GeneratedCancelledCATALOGING list email created WebHelpDe
71HansenGeneral LiBarrSierra Staff SesOpenOdd authorization behavior
72WootenSystemsBowmanLaptop WorkstatiPendingWants help installing home printer
73BookerSystemsWoodsE-Mail Problem (Closedlink account is empty
74OlsenSystemsStantonWeb ConferencingCancelledFW: NISO Webinar: Login Instructions for
75BensonGeneral LiBarrSierra Staff SesResolvedRE: Ticket 71 Open (Updated) --> Odd aut
76BridgesSystemsBowmanE-Mail Problem (OpenLink account empty
77BridgesSystemsKnappE-Mail Problem (Pending Link disconnect
78BallSystemsMckayLaptop WorkstatiClosedCrashes
79RowlandSystemsParksFolder AccessCancelledPermissions to libimage/Sanborns
80ThorntonSystemsRyanGeneral Support Resolvedtest of general support ticket type
81PuckettSystemsNolanE-Mail Problem (OpenEmail scam?
82GarrettSystemsCamachoE-Mail Problem (Pendingdelete link account
83GeorgeSystemsBowmanPrinter ProblemClosedHome printer problems
84FowlerSystemsHernandezPrinter InstallaCancellednew copier setup
85GreenSystemsRaymondE-Mail Problem (Resolveddisconnect
86StoutSystemsDuffyGeneral Support Open2 nonfunctioning Barcode Readers
87GordonUnassignedHullE-Mail Problem (PendingNA
88HoodSystemsStoutE-Mail Problem (ClosedWimberley does not have Exchange set up
89RhodesSystemsStantonGeneral Support CancelledCan't change file name first level under
90McphersonSystemsCohenGeneral Support Resolvedupdate BIOS?
92LynnSystemsGillespieGeneral Support PendingKiosk issue
93BlankenshipSystemsKempGeneral Support ClosedWHD JVM Memory
95NortonSystemsObrienGeneral Support ResolvedLink removal
96HansenSystemsTateGeneral Support OpenLink Removal
97WootenAdmin GrouHullE-Mail GeneratedPendingFW: Introducing WebHelpDesk
98BookerSystemsKempInstall SoftwareClosedSnagIT Installs
99OlsenSystemsGillespieLaptop WorkstatiCancelledNew Ram for Laptop
100BensonSystemsGriffinGeneral Support Resolved
101BridgesSystemsSosaGeneral Support Open
102BridgesE-Mail GenNashSetup/RepairPendingDreamweaver Setup
103BallSystemsLittlePrinter ProblemClosedDEMCO label samples
104RowlandAdmin GrouKleinE-Mail GeneratedCancelledPRESERVATION printer cartiridge
105ThorntonSystemsPhillipsE-Mail Problem (ResolvedProblem sharing calendar
106PuckettSystemsHooverE-Mail Problem (OpenDisconnect
107GarrettSystemsUnderwoodInstallPendingAutohotkey
108GeorgeSystemsBarberE-Mail Problem (ClosedOutlook Data File Backup Issues, cont.
109FowlerSystemsReyesLaptop WorkstatiCancelledNeed software installation/admin permiss
110GreenAdmin GrouWoodardE-Mail GeneratedResolvedtwo boxes for you
111StoutAdmin GrouBuckE-Mail GeneratedOpenAdobe Update?
112GordonSystemsGillespieInstallPendingNew version of RefWorks Write-n-Cite plu
113HoodAdmin GrouDanielE-Mail GeneratedClosedss load
114RhodesSystemsJonesPeripheralsCancelledCATALOGING Replace barcode reader wand?
115McphersonSystemsHullPrinter ProblemResolvedColor printer in R&I office suite
117LynnE-Mail GenBarrServer Security PendingSerity warning Firefox asking for creds
118BlankenshipSystemsNavarroPrinter ProblemClosedPrinter offline
119PickettSystemsHernandezInstallCancelledSkype
120NortonSystemsPettyLicensedResolvedRemove Student Task Schedule from Deskto
121HansenSystemsPettySoftware SupportOpenPunch Clock Server Access for Scott Pell
122WootenE-Mail GenRyanAccess to Edit WPendingNeed web space for images and tutorials
123BookerAdmin GrouThompsonE-Mail GeneratedClosedAD\devriesc 85% quota threshold exceeded
124OlsenSystemsCollinsSoftware SupportCancelledLogMeIn message
125BensonGeneral LiWashingtonSierra Staff SesResolvedRE: odd authorizations (Gobrecht)
127BridgesGeneral LiBarrSierra Staff SesPendingRE: odd authorizations (Gobrecht)
128BallAdmin GrouBarrE-Mail GeneratedClosedCSI Service request name drop
129RowlandSystemsTranInstall SoftwareCancelledAmy needs Visio download
130ThorntonSystemsRyanSoftware ProblemResolved4 Winds sign on west side
132GarrettSystemsNashGeneral Support PendingNot getting CC'd on help tickets
133GeorgeSystemsLeInstall SoftwareClosedLuna Inscribe
134FowlerGeneral LiBarrSierra Staff SesCancelledPERL?
135GreenAdmin GrouWoodardE-Mail GeneratedResolvedbox for you
136StoutSystemsUnderwoodSoftware SupportOpenTime Clock schedule for ILLMMDD
137GordonSystemsSosaPrinter InstallaPendingNeed ESC/Map printers!
138HoodE-Mail GenGillespieAccess to Edit WClosedSpecific Question Tracker File
139RhodesSystemsBartlettDesktop WorkstatCancelledpower strip needed
140McphersonSystemsSpearsInstallResolvedMacro Express
141YoungSystemsWoodardGeneral Support OpenNew mouse, please
142LynnAdmin GrouStantonE-Mail GeneratedPendingHow to invite someone to share a calenda
143BlankenshipSharepointStanton3-Urgent - Many ClosedN410 computer disconnected for noon webi
144PickettSystemsThompsonNetwork/Data ConCancellednot connected to web, email
145NortonTelecomMckayTelephone or VoiResolvedHow to turn off direct to voicemail
146HansenSystemsValdezGeneral Support OpenTesting
147WootenSystemsGarrisonPrinter ProblemPendingPrinter Needs Maintenance Kit
150BensonSystemsKempDesktop WorkstatResolvedItunes and Diskspace
152BridgesSystemsMelendezGeneral Support Pendingfax machine
153BallAdmin GrouStantonE-Mail GeneratedClosedFW: Confirmation: "Beyond the Polar Bear
154RowlandAdmin GrouHorneE-Mail GeneratedCancelledCATALOGING Keyboard issue
155ThorntonSystemsHooverPeripheralsResolvedWide Screen Monitor
156PuckettAdmin GrouLunaE-Mail GeneratedOpenENGINEERING Infected Circ Desk Workstati
157GarrettSystemsHooverLaptop WorkstatiPendingKeyboard on Laptop and External Keyboard
158GeorgeSystemsBryanGeneral Support ClosedOCLC Access
159FowlerSystemsBryanGeneral Support CancelledAll public computers in Gov Pubs area
160GreenSystemsNavarroGeneral Support ResolvedComputer won't start
161StoutSystemsNavarroGeneral Support Opencomputer okay
162GordonSystemsRatliffGeneral Support PendingOCLC COnnexion
163HoodSystemsComptonE-Mail Problem (Closed Link accounts
164RhodesSystemsBryanPeripheralsCancelledBarcode Scanner
165McphersonAdmin GrouRyanE-Mail GeneratedResolvedBackup Failed
166YoungSystemsSpearsVPN Connection SOpenVPN --Launching Network Connect
167LynnSystemsMccarthyNetwork/Data ConPending
168BlankenshipSystemsBowmanNetwork/Data ConClosedAnna's computer
169PickettAdmin GrouMartinezE-Mail GeneratedCancelledGOVERNMENT INFORMATION deleting
170NortonGeneral LiBryanSierra Staff SesResolvedRemoving x-links in records
171HansenSystemsAndersonNetwork/Data ConOpenUndelared Network outage for Circ
172WootenAdmin GrouRiosE-Mail GeneratedPendingCRE
173BookerAdmin GrouAndersonE-Mail GeneratedClosedLIBR S114 Forced event
174OlsenSystemsJusticeGeneral Support CancelledFW: fire fox problem
175BensonAdmin GrouCollinsE-Mail GeneratedResolvedAD\mcsker 85% quota threshold exceeded f
177BridgesSharepointPetty3-Urgent - Many PendingADA/Consult Circ. Desk Station No Networ
180ThorntonAdmin GrouSloanE-Mail GeneratedResolvedMoving files
181PuckettAdmin GrouLunaE-Mail GeneratedOpenMoving to email receipts at ENG
182GarrettSystemsHoodLaptopPendingLoaned Desktop
183GeorgeSystemsCollinsSoftware SupportClosedmessage at startup
184FowlerSystemsRatliffSoftware ProblemCancelledAdobe not working
185GreenAdmin GrouSloanE-Mail GeneratedResolvedVirus infection?
186StoutSystemsThompsonSite AccessOpenLuna, 's digital Library
187GordonSharepointBush3-Urgent - Many Pending
188HoodSystemsRiosMapped Drives/DeClosedFW: Access denied Error on login
189RhodesSystemsThompsonGeneral Support CancelledAccess denied Error on login
190McphersonSystemsWilkinsonGeneral Support ResolvedAccess denied message
191YoungSystemsLittleGeneral Support Open
192LynnSystemsCollinsMapped Drives/DePendingFW: Access denied Error on login
193BlankenshipSystemsPhillipsMapped Drives/DeClosedFW: Access denied Error on login
194PickettSystemsKellyMapped Drives/DeCancelledFW: Access denied Error on login
196HansenSystemsNashGeneral Support Open
197WootenAdmin GrouGordonE-Mail GeneratedPendingFW: June 1st Archive Webinar noon N410
198BookerAdmin GrouBenderE-Mail GeneratedClosedFW: Access denied Error on login
199OlsenAdmin GrouSloanE-Mail GeneratedCancelledMessage rec'd?
200BensonAdmin GrouTateE-Mail GeneratedResolvedFW: Access denied Error on login
202BridgesAdmin GrouFinchE-Mail GeneratedPendingFW: Access denied Error on login
203BallSystemsKnappGeneral Support ClosedUnable to login to Web Help Desk form
204RowlandSystemsRoachGeneral Support CancelledScript error
205ThorntonSystemsLittlePrinter InstallaResolvedInstall 1522 Fax and Scan all in One
206PuckettSystemsMaddenSoftware SupportOpenLib print script
207GarrettAdmin GrouMasseyE-Mail GeneratedPendingIE9 and https://illiad.anywhere.edu/logo
209FowlerSystemsDuffyILLiadCancelledRE: IE9 and https://illiad.anywhere.edu/
210GreenAdmin GrouDillonE-Mail GeneratedResolvedFW: Access denied Error on login
211StoutAdmin GrouLloydE-Mail GeneratedOpenFW: Access denied Error on login
212GordonSystemsNashPrinter ProblemPendingNo longer connected to printer
213HoodAdmin GrouSloanE-Mail GeneratedClosedNot quite....
214RhodesSystemsCarsonInstall SoftwareCancelledAdobe Flash Player
215McphersonSystemsHoustonE-Mail Problem (Resolvednot in contactsN for AD
216YoungSystemsParsonsGeneral Support OpenSnagIT and 3700
217LynnSystemsRyanGeneral Support Pendingtesting ticket with image in WHD
218BlankenshipSystemsHancockInstall SoftwareClosedIntroduction to topographic maps softwar
219PickettSystemsKempGeneral Support CancelledImage Computers
220NortonSystemsMilesVPN Connection SResolvedconnection diffilties
221HansenAdmin GrouBullockE-Mail GeneratedOpenFW: Access denied Error on login
222WootenSystemsMccarthyDesktop WorkstatPendingDesk adjustment requiring temporary PC m
223BookerSystemsDyerNetwork/Data ConClosedBUSINESS Circ Desk computer
224OlsenSystemsHoustonGeneral Support CancelledScripthost message
225BensonSystemsHoustonVPN Connection SResolvedNetwork connect logs off computer
227BridgesSystemsWalshPrinter ProblemPendingReference Printer Problems ...
228BallE-Mail GenRyanServer Admin IssClosedWebHelpDesk running very slow
229RowlandSystemsDuffyServer SoftwareCancelledSQL and Ariel Errors
230ThorntonSystemsAndersonInstall SoftwareResolvedInstall Macro Express
231PuckettUnassignedDyerGeneral Support OpenShortt to webhelpdesk
232GarrettAdmin GrouGonzalesE-Mail GeneratedPendingCamptasia Access
234FowlerSystemsSloanMapped Drives/DeCancelledMy Docs shortt question
235GreenSystemsTatePrinter ProblemResolvedBUSINESS printing problem
236StoutSystemsGordonSoftware ProblemOpenRSI guard software
237GordonSystemsSantanaSoftware ProblemPendingMillennium has disappeared on workstatio
238HoodSystemsPhillipsNetwork/Data ConClosedAccess denied message (Returned!)
239RhodesGeneral LiLunaSierra Staff SesCancelledENGINEERING 404 error for MyChinook from
240McphersonGeneral LiBarrSierra Staff SesResolvedCoverage not loading
241YoungSystemsBarrettGeneral Support Opentest message
242LynnSystemsBarberPrinter InstallaPendingSame error message
243BlankenshipSystemsUnderwoodDesktop WorkstatClosedUnable to login to Millennium and other
244PickettAdmin GrouReyesE-Mail GeneratedCancelledStrange error on computer
245NortonSystemsDyerGeneral Support ResolvedReceipt Printer
246HansenSystemsGordonLaptop WorkstatiOpenJanet's monitor screen is blank
248BookerSystemsTatePrinter ProblemClosedBUSINESS printer
249OlsenSystemsMendezPrinter ProblemCancelledCan't print
250BensonAdmin GrouHoustonE-Mail GeneratedResolvedGoogle Scholar question
252BridgesGeneral LiHoustonWeb OPAC issuePendingRe: Google Scholar question
253BallSystemsHardingPrinter ProblemClosedintermittant printer driver problem
254RowlandSystemsTatePrinter ProblemCancelledNew problem wiht printer in 100E
255ThorntonSystemsNoelPrinter ProblemResolvedPrinter in 100E Bus Lib
256PuckettSystemsGordonGeneral Support OpenFW: Intellectual Property Issues for Lib
257GarrettAdmin GrouGordonE-Mail GeneratedPendingFW: Re-Engineering the IR to Engage User
258GeorgeAdmin GrouHollowayE-Mail GeneratedClosedARCHIVES Barcoding
259FowlerSystemsDillonPrinter ProblemCancelledPrinter not connected to my computer
260GreenSystemsDuffyPrinter ProblemResolvedNew Printing inseting Note Over Text of
261StoutSystemsDuffySoftware ProblemOpenContinuing to see SQL Installation Error
262GordonSystemsUnderwoodPrinter ProblemPendingneed new printer?
263HoodSystemsHullPrinter ProblemClosedNot really hardware -- printer software
264RhodesSystemsMelendezPrinter ProblemCancelledCal's Printer
265McphersonSystemsBryanDesktop WorkstatResolvedScreen Display
267LynnSystemsMckayLaptop WorkstatiPendingPower block
268BlankenshipSystemsHancockLicense RequestClosedArcGIS renewal?
269PickettAdmin GrouNolanE-Mail GeneratedCancelledFW: Important Serity Alert
270NortonSystemsWalshPrinter ProblemResolvedPrinter Problem
271HansenSystemsGarrisonPrinter ProblemOpenNew printers Dissapeared from PC
272WootenSystemsWilkinsGeneral Support Pendingaccess to webinar
273BookerSystemsBowmanPrinter ProblemClosedQuestion about home printer
274OlsenSystemsMendezInstall SoftwareCancelledSnag it
275BensonSystemsUnderwoodPrinter ProblemResolvedPrinter very slow
276BallAdmin GrouVasquezE-Mail GeneratedOpenACQUISITIONS virus
277BridgesSystemsGarrisonPrinter ProblemPendingI can no longer print color
278BallSystemsAndersonPrinter InstallaClosedList of computers that need to have LibJ
279RowlandSystemsBakerPrinter ProblemCancelledprinter connection
280ThorntonGeneral LiOrrIII Server or SeResolvedTransaction file
281PuckettAdmin GrouPettyE-Mail GeneratedOpenBib Temp File Backlog
282GarrettSystemsKempGeneral Support PendingImage 4Wins Machines
283GeorgeSystemsUnderwoodGeneral Support ClosedILLiad installed on Lisa Gould's termina
284FowlerSystemsSanfordPrinter ProblemCancelled
285GreenSystemsCollinsInstall SoftwareResolvedAdobe Flash Polayer
286StoutSystemsBarrGeneral Support OpenIE requesting certs again
287GordonGeneral LiBenderIII Server or SePendingMillennium Cataloging crashed
289RhodesSystemsSpearsInstall SoftwareCancelledEndNote desktop version X4 demo
291YoungSystemsWashingtonInstall SoftwareOpenNew Nvivo 9.1 Available
292LynnSystemsParksGeneral Support Pendingupload files to libimage
293BlankenshipSystemsParksGeneral Support ClosedAdmin privileges in dig lab
294PickettSystemsBenderSoftware ProblemCancelledadobe/marcedit updates
296HansenSystemsNolanE-Mail Problem (OpenOutlook's purge command
297WootenSystemsBallGeneral Support PendingPrinter Definition
298BookerSystemsHooverE-Mail Problem (ClosedSpam Messages
299OlsenAdmin GrouStoutE-Mail GeneratedCancelledFW: Your mailbox is almost full.
300BensonSystemsBallLaptop WorkstatiResolvedFan always going
301BridgesSystemsPettyPrinter InstallaOpenNetwork/Install Color Laser HP 4700 for
302BridgesAdmin GrouWilkinsonE-Mail GeneratedPendingFW: Your University of anywhere Email Su
303BallSystemsOwensSpamClosedFW: Your University of anywhere Email Su
304RowlandSystemsRyanSpamCancelledUsers getting message that Link account
305ThorntonSystemsBallLaptop WorkstatiResolvedSound is not working
306PuckettSystemsBallLaptop WorkstatiOpenLaptop not charging
307GarrettSystemsBowmanGeneral Support PendingLaptop closes down
308GeorgeAdmin GrouStantonE-Mail GeneratedClosedHelp with Laptop in Morning - C&S Depart
309FowlerSystemsMelendezLaptop WorkstatiCancelled
310GreenE-Mail GenBarrettUpdate WebpagesResolvedFW: Your libnet prepended URLs
311StoutSystemsRatliffSite AccessOpenCan't connect
312GordonSystemsBryanNetwork/Data ConPendingUnable to connect to network
313HoodSystemsBryanNetwork/Data ConClosedDenise cannot connect either
314RhodesSystemsRatliffSoftware ProblemCancelledOCLC Connexion
315McphersonSharepointRyan3-Urgent - Many ResolvedThis is only a ***TEST***
317LynnSystemsMosleySoftware ProblemPendingreserve scanning station, public
318BlankenshipSystemsCollinsInstall SoftwareClosedUpgrade Network Connect VPN
319PickettSystemsObrienInstallCancelledJing
320NortonSystemsBenderSoftware ProblemResolvedOCLC disappears
321HansenSystemsJusticeSoftware ProblemOpenConfiguration Message in MS Word
322WootenAdmin GrouDillonE-Mail GeneratedPendingMillennium problem
323BookerSystemsWoodardGeneral Support Closedboxes for you1
324OlsenSystemsCollinsMove WorkstationCancelledremove Peter Rolla's computer
325BensonSystemsHollowaySoftware ProblemResolvedVPN Help
326BridgesAdmin GrouHoustonE-Mail GeneratedOpenucblibraries acting erratically.
328BallSystemsHernandezSoftware ProblemClosedVPN upgrade
329RowlandSystemsPachecoE-Mail Problem (CancelledNA
330ThorntonAdmin GrouUnderwoodE-Mail GeneratedResolvedRebook ILLiad
331PuckettSystemsGordonNetwork/Data ConOpenWireless not working in the archives
332GarrettSystemsMasseyClient softwarePendingEurekalog/Second Copy phishing?
333GeorgeAdmin GrouZimmermanE-Mail GeneratedClosedis my new computer out there? [FW: staff
334FowlerUnassignedCamacho4 High Single UsCancelledUpdate won't let me postpone!
335GreenSystemsQuinnPrinter ProblemResolvedPrinter is spewing jibberish
336StoutAdmin GrouUnderwoodE-Mail GeneratedOpen-ill account has dissapeared
337GordonAdmin GrouDanielE-Mail GeneratedPendingss load
338HoodSystemsHernandezPrinter ProblemClosedHPCP 4520
339RhodesAdmin GrouSloanE-Mail GeneratedCancelledSigh -- virus alert
340McphersonSystemsDanielViruses & MalwarResolvedVirus
341YoungAdmin GrouCollinsE-Mail GeneratedOpenAD\ahram 85% quota threshold exceeded fo
342LynnSystemsCamachoGeneral Support PendingOutlook calendar appointment bell
343BlankenshipAdmin GrouUnderwoodE-Mail GeneratedClosedFW: AD\ahram 85% quota threshold exceede
344PickettSystemsFrazierGeneral Support Cancelledmouse not working
345NortonSystemsDuffySoftware ProblemResolvedMultiple Printing Problems in new ILLiad
346HansenAdmin GrouFrazierE-Mail GeneratedOpenmouse problem fixed
347WootenAdmin GrouCookE-Mail GeneratedPendingHelp
348BookerAdmin GrouBenderE-Mail GeneratedClosedquestion tracker glitch
350BensonAdmin GrouWilkinsonE-Mail GeneratedResolvedmyinfo.anywhere.edu
351BridgesSystemsStoutGeneral Support OpenVPN software
352BridgesSystemsStoutGeneral Support PendingClear off workstation for use by volunte
353BallGeneral LiBryanSierra Staff SesClosed2 item records grayed out
354RowlandAdmin GrouDanielE-Mail GeneratedCancelledvirus?
355ThorntonE-Mail GenMckaySetup/RepairResolvedCannot upload file to Dreamweaver
356PuckettSystemsDuffySoftware ProblemOpenwinariel.ini file corrupt?
357GarrettAdmin GrouRyanE-Mail GeneratedPendingBackup Failed
358GeorgeSystemsStoutGeneral Support ClosedVPN not working
359FowlerSystemsDanielDesktop WorkstatCancelledAudio computer
360GreenSystemsBartlettMove Group AccouResolvedColl Dev group email to Exchange
361StoutSystemsPriceGeneral Support OpenFiles needed off of Circ Machine
362GordonSystemsTuckerGeneral Support Pendingreturn powder diffraction index
363HoodSystemsGoldenGeneral Support ClosedStudent computer will not function
364RhodesSystemsBryanPeripheralsCancelledBarcode Scanner not working
365McphersonSystemsDuffySoftware ProblemResolvedOdyssey Sending Down Again
366YoungAdmin GrouGutierrezE-Mail GeneratedOpenRE: Moving older mail off of Link
367LynnSystemsJonesE-Mail Problem (PendingCATALOGING Link email
368BlankenshipSystemsKellyE-Mail Problem (Closed-link empty
369PickettSystemsHancockMove Group AccouCancelledMaplib account still on Link
370NortonSystemsHancockInstallResolvedUninstall and reinstall Google Earth?
371HansenAdmin GrouBarrettE-Mail GeneratedOpenFW: Moving older mail off of Link
372WootenSystemsDillonE-Mail Problem (PendingFW: Moving older mail off of Link
373BookerSystemsMckayGeneral Support ClosedPrinter & Synch issues
374OlsenSystemsBarrGeneral Support CancelledRE: Request for keyboard holder
375BensonAdmin GrouParsonsE-Mail GeneratedResolvedreference suite printer and snag it
377BridgesSystemsBenderDesktop WorkstatPendingbarcode scanner/caps lock
378BallAdmin GrouJacksonE-Mail GeneratedClosedCATALOGING OCLC
379RowlandSystemsTatePrinter ProblemCancelledcirc desk receipt printer
380ThorntonAdmin GrouSloanE-Mail GeneratedResolvedMeet with Kris about computers?
381PuckettSystemsQuinnSoftware ProblemOpenPrinter is not working with Millennium
382GarrettAdmin GrouCookE-Mail GeneratedPendingILLiad
383GeorgeSystemsUnderwoodInstallClosedILLiad installed on Lisa Gould's termina
384FowlerSystemsMckayGeneral Support CancelledFTP
385GreenE-Mail GenGordonClick through acResolvedFalty Minutes page
386StoutAdmin GrouStantonE-Mail GeneratedOpenFW: SAA Education Opportunities
387GordonAdmin GrouSloanE-Mail GeneratedPendingArrgggh!
388HoodSystemsHartmanClient softwareClosedadobe
389RhodesAdmin GrouSloanE-Mail GeneratedCancelled
390McphersonSystemsDillonGeneral Support ResolvedConnexion
391YoungSystemsDuffySoftware ProblemOpenILLiad Unresponsive
392LynnGeneral LiOrrSierra Staff SesPendingchange authorizations
393BlankenshipSystemsDyerPrinter InstallaClosedBusiness Doc Delivery
394PickettSystemsHartmanGeneral Support Cancelledstaff laptop checkout
395NortonSharepointDuffy3-Urgent - Many ResolvedOdyssey Sending Down Again
396HansenSystemsMcdanielPrinter ProblemOpenpaper jam - N224
397WootenSystemsHancockSoftware ProblemPendingOCLC export on map library circ desk
398BookerSystemsMcdanielGeneral Support ClosedRE: Web Help Desk Account Information
399OlsenSystemsUnderwoodE-Mail Problem (CancelledIMAP server 93% full
400BensonSystemsPettyGeneral Support ResolvedPunch Clock Down
402BridgesSystemsDyerGeneral Support PendingReader...again
403BallSystemsPettyInstall SoftwareClosedNeed Adobe Updated on Circ. Desk PCs
404RowlandSystemsNashInstall SoftwareCancelledFlash Update on Public Computer
405ThorntonSystemsRatliffNetwork/Data ConResolvedno connection to the netword
406PuckettSystemsParsonsLaptop WorkstatiOpenmouse
407GarrettSystemsMcdanielPeripheralsPendingbar code wand out
408GeorgeSystemsBushGeneral Support Closed
409FowlerSystemsCarsonE-Mail Problem (CancelledSchedule a disconnect?
410GreenGeneral LiRyanSierra Staff SesResolvedBackup Failed
411StoutSystemsRichardsLaptop WorkstatiOpeninstall new snag-it / slow boot
412GordonAdmin GrouStantonE-Mail GeneratedPendinglaptop issue with libshare login
413HoodSystemsDuffyMove WorkstationClosedMaphy Doc Del Scanner
414RhodesAdmin GrouSloanE-Mail GeneratedCancelledKris's computer, SPC
415McphersonSystemsReyesGeneral Support ResolvedNeed Camtasia installed
416YoungSystemsMcdanielPeripheralsOpenNeed barcode reader
417LynnUrgent SinBoyer4-Urgent - SinglPendingWand Broken
418BlankenshipSystemsRichardsonInstall SoftwareClosedTECHNICAL SERVICES Needs installation of
419PickettSystemsBallLaptop WorkstatiCancelledGraphics Display- Double Display no long
420NortonSystemsPhillipsSoftware ProblemResolvedUnable to connect to anzio
421HansenSystemsAlbertMove WorkstationOpenSurge protectors E145 (South)
422WootenSystemsGriffinPeripheralsPendingProblems with my printer and OCLC
423BookerAdmin GrouPerezE-Mail GeneratedClosedApple's New Operating System - Lion
424OlsenGeneral LiWashingtonWeb OPAC issueCancelledFW: Genre Theses not giving full results
425BensonSystemsDyerGeneral Support ResolvedCirc Desk card reader
427BridgesUrgent SinGolden4-Urgent - SinglPendingWon't print posting records
428BallAdmin GrouMaddenE-Mail GeneratedClosedVERY URGENT!! Acquisitions needs help!
429RowlandSystemsThompsonGeneral Support CancelledSharepoint Workspace notice
430ThorntonSystemsMckaySoftware ProblemResolvedCannot upload file to Dreamweaver
432GarrettAdmin GrouFarmerE-Mail GeneratedPendingfailed updates
433GeorgeSystemsOrrGeneral Support ClosedMarc Edit
434FowlerGeneral LiLunaSierra Staff SesCancelledMillennium authorizations --> circdesk o
435GreenSystemsKnappGeneral Support Resolveddigital camera
436StoutAdmin GrouFarmerE-Mail GeneratedOpenRE: failed updates
437GordonSystemsHernandezE-Mail Problem (PendingSignature problem
438HoodSystemsBarberSoftware ProblemClosedCan't print from adobe
439RhodesAdmin GrouSloanE-Mail GeneratedCancelledFonts?
440McphersonAdmin GrouPerezE-Mail GeneratedResolvedLinking my MacAir to printers in my offi
441YoungAdmin GrouMaciasE-Mail GeneratedOpencomputer in S250 to SPC
442LynnSystemsGriffinClient softwarePendingMillennium Diacritics
443BlankenshipE-Mail GenParksAccess to Edit WClosedfolder access and mapping
444PickettSystemsPerezSoftware ProblemCancelledConfigure Management Client Installation
445NortonAdmin GrouZimmermanE-Mail GeneratedResolvedCATALOGING don't need bookmarks
446HansenSystemsMortonDesktop WorkstatOpenReceipt printer
447WootenSystemsHoustonGeneral Support Pendingcd-rom computers in govinfo
448BookerAdmin GrouHorneE-Mail GeneratedClosedKeyboard
449OlsenUrgent SinDuffy4-Urgent - SinglCancelled-ill email problems
450BensonSystemsSuarezMove WorkstationResolvedWorkstation in E260
452BridgesSystemsHartmanGeneral Support Pendinglaptop
453BallAdmin GrouLunaE-Mail GeneratedClosedPowder Diffraction CD printing
454RowlandSystemsMckayLaptop WorkstatiCancelledAdd 4 gig ram to Laptop
455ThorntonAdmin GrouTuckerE-Mail GeneratedResolvedRE: Powder Diffraction CD printing
456PuckettAdmin GrouGriffinE-Mail GeneratedOpenPrinters not hooked up correctly
457GarrettSystemsMckayGeneral Support PendingAdmin login
458GeorgeAdmin GrouBowmanE-Mail GeneratedClosedPossible virus
459FowlerTelecomDillonTelephone or VoiCancelledPhone
460GreenUrgent SinCarson4-Urgent - SinglResolvedJane cannot log on to her computer
461StoutAdmin GrouLeE-Mail GeneratedOpenCATALOGING windows update
462GordonSystemsHartmanGeneral Support Pendinglaptop
463HoodAdmin GrouMaciasE-Mail GeneratedClosednetworking my pc to spc printer
464RhodesSystemsRyanNetwork/Data ConCancelledtest Conf identikey
465McphersonSystemsStoutInstall SoftwareResolvedAdobe Flashplayer
466YoungGeneral LiPettySierra Staff SesOpenMillennium Training Server
467LynnSystemsPhillipsSoftware ProblemPendingPrinter driver?
468BlankenshipSystemsZimmermanClient softwareClosedincrease font sizes
469PickettSystemsMosleyGeneral Support CancelledFile Transfer with Falty
470NortonSystemsKellyInstallResolvedNo Flash Player
471HansenSystemsBarrettLaptop WorkstatiOpenComputer won't start
472WootenSystemsHardingFolder AccessPendingmissing z drive access
473BookerSystemsBakerGeneral Support ClosedWHD login
474OlsenSystemsHollowayGeneral Support CancelledOutlook and Printing problems
477BridgesSystemsBartlettSoftware ProblemPendingYem's Microsoft Word Issue Again
478BallSystemsPriceGeneral Support ClosedNeed help with computer setup
479RowlandSystemsJacksonInstall SoftwareCancelledOCLC Reinstall
480ThorntonSystemsCollinsSoftware ProblemResolvedspyware and virus warning
481PuckettSystemsWalshGeneral Support OpenPublic Computer Not Working
482GarrettSystemsSpearsE-Mail Problem (Pendingencrypted message
483GeorgeUrgent SinCarson4-Urgent - SinglClosedJane can't access PDFs to catalog
484FowlerAdmin GrouZimmermanE-Mail GeneratedCancelledRE: pls send -- FW: can't open pdf's
486StoutSystemsGillespiePrinter InstallaOpenPrinter driver for shared printer needs
489RhodesSystemsSpearsMapped Drives/DeCancelledZ drive ebooks folder (pdf server)
490McphersonSystemsBallMapped Drives/DeResolvedPrint server down in R&I suite
491YoungGeneral LiRobbinsSierra Staff SesOpenMillSer authorizations
492LynnGeneral LiRobbinsSierra Staff SesPendingpassword to Mill manual?
493BlankenshipAdmin GrouAlbertE-Mail GeneratedClosedSize of USB drive needed for?
494PickettAdmin GrouAlbertE-Mail GeneratedCancelledNew Mouse?
495NortonSystemsTranGeneral Support ResolvedOnce upon a time
496HansenSystemsAndersonE-Mail Problem (OpenOutlook repair needed?
497WootenAdmin GrouHorneE-Mail GeneratedPendingzephyr account messages
498BookerSystemsCollinsNetwork/Data ConClosedNo Internet This morning
499OlsenSystemsLeE-Mail Problem (CancelledOutlook setting
500BensonSystemsBryanNetwork/Data ConResolvedUnable to connect to network
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